How to Fix “Email Not Connecting to Server

 How do I fix If email not connecting to server| Fix Error of Email Server Problem

QuickBooks allows users to send invoices, reports, and forms directly by email. However, many users encounter the error “Email not connecting to server in QuickBooks”, which prevents emails from being sent.


In this guide, we’ll explain why QuickBooks email fails to connect to the server and show you step-by-step solutions to fix the problem.

What Does “Email Not Connecting to Server” Mean in QuickBooks?

QuickBooks uses your email service (such as Outlook, Gmail, or Webmail) to send emails. If QuickBooks cannot communicate with the outgoing mail server (SMTP), it displays connection or authentication errors.

This means:

  • QuickBooks cannot reach your email server

  • Email settings are incorrect

  • Security software is blocking the connection

Common QuickBooks Email Error call :+1-833-654-8074

You may see errors such as:

  • “QuickBooks cannot connect to the email server”

  • “Email server connection error”

  • “QuickBooks is unable to send email”

  • “SMTP server not responding”

  • “Authentication failed”

These errors usually point to email configuration or network issues.

Main Reasons Why QuickBooks Email Is Not Connecting to Server

  1. Incorrect email settings in QuickBooks

  2. Outlook or email app not properly configured

  3. Damaged QuickBooks MAPI components

  4. Antivirus or firewall blocking QuickBooks

  5. Outdated QuickBooks Desktop version

  6. Wrong SMTP port or encryption settings

  7. Internet connection issues

  8. Email provider security restrictions

How to Fix Email Not Connecting to Server in QuickBooks

1. Check Internet Connection

  • Open a website to confirm internet access

  • Restart router or modem

  • Disable VPN temporarily

2. Verify Email Settings in QuickBooks

Go to:
Edit → Preferences → Send Forms → My Preferences

Make sure:

  • Correct email option is selected (Outlook, Webmail, or QuickBooks email)

  • Email address is entered correctly

3. Update Email Settings (SMTP) in QuickBooks

Go to:
Edit → Preferences → Send Forms → Company Preferences

Check:

  • SMTP server name

  • Port number (587 recommended)

  • SSL or TLS enabled

  • Email username and password are correct

Incorrect SMTP details are the most common cause of this issue.

4. Switch Email Option in QuickBooks (Quick Fix)

Try changing the email option:

  • Switch from Outlook to Webmail

  • Or from Webmail to Outlook

  • Save settings and restart QuickBooks

This refreshes the email connection.

5. Update QuickBooks Desktop to the Latest Version

Outdated versions may not support modern email security.

Steps:

  • Go to Help → Update QuickBooks Desktop

  • Install updates

  • Restart QuickBooks

6. Repair Outlook (If Using Outlook with QuickBooks)

If QuickBooks uses Outlook:

  • Open Outlook and send a test email

  • Set Outlook as default email app

  • Repair Outlook from Control Panel

7. Check Firewall and Antivirus Settings

Security software may block QuickBooks email access.

  • Temporarily disable antivirus/firewall

  • Add QuickBooks to allowed programs

  • Open ports required for SMTP (587 or 465)

8. Use App Password (Gmail & Outlook Users)

If you use Gmail or Outlook:

  • Enable two-step verification

  • Generate an App Password

  • Use it in QuickBooks email settings

Regular passwords often fail due to security policies.

How to Fix QuickBooks Email Issues in QuickBooks Online

For QuickBooks Online:

  • Log out and log back in

  • Clear browser cache

  • Try a different browser

  • Confirm email address in company settings

QuickBooks Online relies heavily on browser and session stability.

When to Contact QuickBooks Support

Contact QuickBooks support if:

  • Email works outside QuickBooks but not inside

  • All settings are correct

  • Multiple users face the same issue

  • Error occurs after QuickBooks update or migration

How to Prevent QuickBooks Email Server Issues                Call:+1-833-654-8074

  • Keep QuickBooks updated

  • Use supported email providers

  • Avoid outdated SMTP ports

  • Regularly test email sending

  • Whitelist QuickBooks in security software

FAQs – QuickBooks Email Not Connecting to Server

Why is QuickBooks not connecting to my email server?

This usually happens due to incorrect SMTP settings, blocked ports, or security software restrictions.

Can antivirus block QuickBooks email?

Yes, antivirus or firewall programs can block QuickBooks from connecting to email servers.

Does QuickBooks support Gmail and Outlook?

Yes, but they require correct SMTP settings and app passwords.

How do I test email in QuickBooks?

Send a test invoice or report via email from QuickBooks.

Conclusion

The “email not connecting to server” error in QuickBooks is usually caused by incorrect email settings, outdated software, or blocked connections. By verifying SMTP details, updating QuickBooks, adjusting security settings, and using app passwords, you can quickly resolve the issue and restore email functionality reedmore....

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